Acción Contra el Hambre

The Advocacy and Communications Manager will have a key role in carrying out the Syria/Lebanon regional advocacy strategy for the Syria mission. This will include translating credible programmatic evidence into impactful advocacy and communications that amplify the voices of vulnerable populations and influence humanitarian policy and funding decisions. Through strategic engagement with internal and external stakeholders, the postholder will strengthen Action Against Hunger’s positioning, highlight the impact of its response, and ensure all messaging upholds humanitarian principles.

The role will be functionally managed by the Regional Advocacy and Communications Coordinator, and will have regular interaction with the Advocacy and Communications Officers in Lebanon.

Objective 1: Develop and implement evidence-based advocacy 

Tasks

• Support the implementation of the regional advocacy strategy as it applies to Syria, ensuring alignment with Action Against Hunger’s global priorities
• Work closely with Action Against Hunger programme and MEAL staff at coordination and base level to identify priority humanitarian issues and translate programmatic data into evidence-based advocacy messages
• Systematically monitor, analyse, and document humanitarian, political, donor, and policy developments affecting the Syria context to identify advocacy risks and opportunities
• Develop high-quality advocacy products (policy briefs, position papers, key messages, donor briefs, alerts, and analysis notes) tailored to specific audiences
• Produce timely situational reports as required in emergencies, incorporating quantitative and qualitative data on humanitarian needs and Action Against Hunger’s response, alongside key advocacy messages and recommendations
• Ensure advocacy messaging is conflict-sensitive, protection-informed and grounded in humanitarian principles
• Identify opportunities for joint advocacy with partners, clusters and NGO fora
• Contribute to funding advocacy efforts by aligning messaging with donor priorities and emerging policy debates

Objective 2: Deliver high-quality communication outputs 

Tasks

• Gather content for communication products, such as situation reports, fact sheets, policy briefs, infographics and brochures, through close coordination with programme and MEAL teams and regular field engagement
• Produce high-quality written materials, including situation reports, factsheets, case studies, press releases and presentations
• Coordinate the production of audio/visual content that underlines community needs and highlights the impact of Action Against Hunger’s activities
• Manage and grow Action Against Hunger Syria’s social media presence, through delivering campaigns, gathering content, preparing regular posts and analysing audience impact
• Ensure compliance with branding and visibility guidelines of Action Against Hunger and donors; liaise with donor communications focal points to secure approvals and maintain quality standards
• Provide all necessary communication and media support for emergency response

Objective 3: Strengthen external engagement and representation

Tasks

• Build and actively maintain a network of stakeholders across Syria, including donors, UN agencies, humanitarian partners, civil society and community representatives
• Represent Action Against Hunger in relevant advocacy and communications fora and working groups
• Organise and facilitate multi-stakeholder initiatives such as policy dialogues, roundtables, learning events and workshops
• Manage media engagement on behalf of the mission, including responding to enquiries, preparing interviews, and drafting press releases and official statements
• Lead the organisation and visibility of external events, including donor visits, internal deployments, project launches and community engagement activities
• Source and supervise external consultants, including researchers, designers, videographers and communications agencies

Objective 4: Develop an annual communication plan

Tasks

• Coordinate, develop and regularly maintain an annual communication plan, aligned with the regional advocacy strategy, based on programmes’ requirements and field’s needs
• Maintain social media guidelines, calendar and communication working plans and any other relevant documents
• Conduct media coverage analysis in Lebanon
• Share and develop innovative communication ideas
• Ensure gender equality, the Nexus approach and key advocacy messages are integrated in Action Against Hunger communication products

Objective 5: Enhance external relations and institutional capacity

Tasks

• Prepare and maintain an updated set of talking lines on the humanitarian context in Syria and Action Against Hunger’s presence, including clearly identified communication red lines
• Develop informational materials on Action Against Hunger’s activities in Syria, including factsheets, brochures and presentations, and prepare talking points for stakeholder meetings as required
• Assist in internally disseminating information/minutes of important meetings and support in knowledge management tasks
• Build the capacity of programme staff and partners on advocacy fundamentals, humanitarian principles, ethical communications and responsible social media use
• Mainstream the use of social media among Action Against Hunger staff in compliance with corporative policies and social media guidelines

• Master’s degree in Law, International Relations, Political Science, Communications or related field
• Demonstrated understanding of the Syrian context, particularly concerning conflict and displacement dynamics, regional geoplitics and humanitarian needs
• Detailed knowledge of the humanitarian landscape in Syria, including cluster system and existing coordination frameworks
• Familiarity with WASH, Food Security, Nutrition, or Health programming in fragile/conflict settings
• Strong understanding of humanitarian principles, do-no-harm and conflict sensitivite
• Minimum 5 years’ relevant professional experience in advocacy and communications
• At least 3 years’ experience working within the humanitarian and development sector
• Experience working in conflict or fragile humanitarian contexts 
• Proven experience in translating technical programme data into advocacy messaging to influence policy change
• Proven track record of producing high-quality written and audiovisual communications products for donors and the public 
• Experience in social media management, analysis and reporting 
• Excellent research, analysis and drafting skills, with ability to tailor messages for different audiences (donors, media, technical actors)
• Strong presentation and public speaking skills
• Technical communications production skills, including photography, videography, graphic design and social media management
• Ability to operate in pressured contexts and manage multiple competing priorities to meet tight deadlines 
• Strong interpersonal and networking skills; demonstrated ability to build good relationships internally and externally for effective teamwork
• Strong character traits including personal integrity, team work, resilience, adaptability, self-motivation, honesty and cultural sensitivity
• Motivation and commitment to humanitarian work according to organizational mandate

• Contract period: 6 months renewable base on Action Against Hunger fund and performance
• Salary/benefits: According to Action Against Hunger's salary scale and terms and conditions.
• Duty station: Damascus.

-Applications will be assessed and vacancy might be closed before the end of the announcement as per qualifications availability.
- The organization is committed to the principles of non-discrimination and diversity and is particularly interested in receiving applications from a broad spectrum of qualified people.

In the process of recruitment, selection and appointment Action Against Hunger implement a range of procedures and actions including Criminal Background Checks/ International vetting/Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented.