Acción Contra el Hambre

Action Against Hunger (ACF) is a humanitarian, non-governmental, non-political, non-denominational and non-profit making organization working in the Palestinian Territory since 2002.

Action Against Hunger is recruiting: 

Monitoring,Evaluation,Accountability & Learning (MEAL) &IM Manager

Primary duty station: Ramallah office or Hebron office, with expected travel to the other office as required. 

For an initial period of 12 months.

                 POSITION GENERAL OBJECTIVE

The overall responsibility of this position is to lead, manage, and strategically steer the MEAL and IM department in the West Bank office and its sub-offices, ensuring alignment with mission-wide strategies, strengthening data-driven decision-making, and supporting evidence-based programming. The position also contributes to mission-level MEAL initiatives, fosters a culture of learning and accountability, and ensures the integration of information management systems for enhanced program quality.

Objective 1: Management of the MEAL department and strategy for the WB office.

Tasks:

• Lead regular diagnosis of MEAL and IM functions in the Hebron base, identify gaps, and propose corrective actions.
• Develop and oversee the MEAL and IM annual plan, ensuring regular follow-up and review.
• Ensure MEAL procedures are developed, standardized, and implemented across projects, aligning with mission-level standards.
• Ensure IM systems are continuously updated, maintained, and aligned with mission-wide systems.
• Harmonize IM processes and platforms for data integration, visualization, and analysis.
• Develop project-level MEAL plans using appropriate quantitative and qualitative methods.
• Coordinate with technical teams to lead or support needs assessments.
• Ensure timely and quality MEAL contributions to project proposals and reports.
• Lead accountability initiatives including information sharing and community feedback mechanisms (FCM).
• Ensure the FCM is functional, timely, and feeds into program improvement.
• Lead documentation and dissemination of MEAL technical guidelines, tools, and lessons learned.
• Represent ACF in external MEAL and IM forums and internal coordination meetings as needed.

Objective 2: Management of the MEAL team members.

             Tasks:

• Organize tasks, workloads and follow up on team member deliverables.
• Lead the capacity development of MEAL and IM team members based on appraisals and identified needs.
• Conduct induction sessions for new staff on MEAL and IM standards and tools.
• Lead the recruitment, sizing, and job description development of team members.

Objective 3: Contribute to the MEAL and IM department at mission level

             Tasks:

• Collaborate with the MEAL & IM Coordinator and mission IM Manager to implement mission-level strategies and quality standards.
• Promote a culture of MEAL and learning within the Hebron base.
• Ensure consistent application of mission MEAL guidelines, standards, and tools.
• Ensure consistent application of IM and data protection guidelines, protocols and tools
• Organize training sessions for base teams based on identified needs.
• Follow up on specific initiatives led by the MEAL and IM Coordinator.

Objective 4: Synergize MEAL and IM Functions for Enhanced Data Management and Reporting

             Tasks:             

• Develop and implement a data-sharing protocol at the base level to ensure timely and consistent information flow across departments and stakeholders.
• Lead data quality assurance (DQA) processes and tools to ensure reliability and validity of data.
• Design and deliver training on data collection tools, technologies, and standards.
• Ensure alignment of reporting templates and formats across MEAL and IM teams for consistency.
• Identify emerging data and reporting needs and adapt systems accordingly.
• Ensure all base staff use the designated platforms for storing, analyzing, and reporting data.
• Guarantee compliance with data protection and confidentiality standards in all MEAL and IM activities

• Bachelor’s or master degree in related field: on MEAL, Communications, Economics, Political Sciences, Business administration.
• Knowledge in data analysis, monitoring and evaluation, practices and methodologies.
• Knowledge in community engagement.
• Bachelor’s or master’s degree in MEAL, Communications, Economics, Political Science, Business Administration, or a related field.
• Minimum 7 years of experience in data analysis, monitoring, evaluation, learning, accountability, information management, and system building.
• Strong knowledge of project cycle management, quantitative and qualitative methods, monitoring and evaluation practices, and information management.
• Experience in community engagement, stakeholder management, and feedback/complaint mechanisms.
• Proven team management and leadership skills in national or international NGOs.
• Skilled in data collection tools (ODK, Kobo), data analysis software (Power BI, SPSS), and database/cloud tools (SQL, Azure, Power Automate).
• Excellent reporting, writing, and communication skills in Arabic and English.
• Strong organizational skills, flexibility, adaptability, and ability to perform under pressure in fast-paced environments.
• Knowledge of humanitarian principles, particularly accountability towards affected populations.
• Familiarity with gender equality initiatives or personal commitment to promoting gender equality is an asset.
• Willingness and ability to travel across the West Bank and East Jerusalem, and ability to stay overnight 
• Proficient in MS Office, Excel, PowerPoint.

Action Against Hunger is an equal opportunities employer. Women are encouraged to apply for this position.

Action Against Hunger has commitment to protect all persons we come into contact with through our work, including children and At-Risk adults. Action Against Hunger has ZERO TOLERANCE towards all forms of harm and abuse, including sexual abuse and sexual exploitation. We take concerns and complaints relating to Safeguarding issues involving our Staff, Associated Personnel, Partners and Suppliers very seriously and will take action to vigorously investigate and manage any violations or alleged violations of our policies.

We will only consider the candidacies received by our online service. Please click in the following link to access to the service: 

Applications will be accepted up to the 25^th of January 2026 included.

Only those candidates pre-selected for a test and an interview will be contacted.